Compassionate Care When You Need It Most
Supporting Families Through Grief
At Trueheart Professional Services, we understand the profound impact of loss, and we are dedicated to providing families with the specialized support they need during these difficult times. Our focus on decedent removal and cleanup ensures that every aspect of the process is handled with the utmost respect and professionalism. We recognize that losing a loved one is an incredibly challenging experience, and our compassionate team is here to help alleviate some of the burdens that families face. We aim to provide not only essential services but also a sympathetic presence throughout this journey. With Trueheart Professional Services, families can trust that they will receive the highest level of care, allowing them to focus on healing while we manage the logistical details with sensitivity and respect.
Meet Our Experienced and Compassionate Team
At Trueheart Professional Services, the work we do touches families during their most difficult moments. Our mission is to provide affordable, discreet, and dependable crime scene cleanup and decedent removal services with professionalism, compassion, and care. With a combined 16 years of experience in the death care industry, owners Bryce Thompson-Trueheart and Amanda Cantu bring both expertise and empathy to every service we provide.
Meet The Owners:
Bryce Thompson-Trueheart
With 8 years of experience in cemetery operations and removal transportation, Bryce has worked closely with both corporate networks (SCI) and family-owned funeral homes, gaining comprehensive knowledge of the entire funeral service process. He understands every step — from the initial removal to final disposition at the cemetery. His professionalism, attention to detail, and deep industry insight ensure that every removal or cleanup is carried out efficiently, respectfully, and to the highest standards.
Amanda Cantu
Amanda holds a degree in Mortuary Science and state licensure and has also spent 8 years serving families throughout Texas — from the Rio Grande Valley to the Austin area. Her journey has fostered a deep appreciation for the diversity of cultures and traditions in death care. Amanda has also worked closely with both the Service Corporation International (SCI) affiliate funeral homes and family-owned funeral homes, giving her dual insight into corporate and privately run practices. Her dedication ensures every service is handled with dignity and respect.
Our Commitment
We understand both corporate protocols and family-owned funeral home practices, allowing us to seamlessly adapt to your standards and expectations. Our goal is to make your job easier by providing above-and-beyond service every single time.
Our Commitment to Core Values
AAt Trueheart Professional Services, our mission is shaped by our unwavering core values: respect, compassion, reliability, and affordability. Each of these principles forms the foundation of our service, guiding every interaction with the families we serve during their most difficult moments.
We understand the emotional weight carried during a loss, and we also recognize the financial burden that often comes with funeral and end-of-life expenses. During such a sensitive time, the last thing families should face is overwhelming costs for essential services.
Our commitment to affordability means providing fair, transparent pricing without compromising the quality or dignity of our work. While some companies—even in the Austin area—may begin services at $5,000 or more, we make a clear promise: we do not start there. We believe in doing what is right, not what is most profitable, and we never take advantage of families in vulnerable moments.
We are dedicated to creating a supportive environment where families feel understood, respected, and genuinely cared for. Every service we provide is delivered with thoughtfulness, professionalism, and integrity—ensuring each family receives the attention, compassion, and value they truly deserve.
Respect: Honoring Each Individual
We recognize the unique experiences of each family we serve. Our respect for individuals extends to honoring their traditions, beliefs, and personal journeys. This foundation allows us to foster trust and create meaningful connections, essential in providing the best possible support.
Compassion: Understanding Through Empathy
Our commitment to compassion means placing ourselves in the shoes of those we serve. We strive to understand the depth of their grief and offer comfort with sincere empathy. By listening attentively and responding with kindness, we aim to bring solace to families during their most challenging times.
Reliability: Trust in Our Services
Families can depend on us to be there for them when they need us the most. Our reliability speaks to the quality and consistency of our services. We ensure that every detail is managed with care and professionalism, allowing families to focus on what truly matters during their time of mourning.
Affordability
We are committed to honest, fair pricing—because no family should feel financially burdened during a time of loss. We understand that funeral expenses can already be overwhelming, which is why we intentionally keep our services accessible. Unlike others who may start at $5,000 or more, we make a promise: we do not start there. We lead with integrity, not profit, and never take advantage of those in vulnerable moments.
Our Commitment to Community Engagement
Serving Families with Dignity and Respect
At Trueheart Professional Services, we recognize the importance of community engagement in fostering trust and support among families in San Marcos. Our commitment to this vibrant community is reflected in the transparent and personalized services we offer, designed to meet the unique needs of each family we serve. We believe that providing a dignified farewell for loved ones is not just a service but a vital part of the healing process. We actively participate in local initiatives and events, collaborating with other organizations to strengthen our community ties. By prioritizing open communication and compassionate service, we strive to build lasting relationships with the families of San Marcos. Through ongoing engagement, we ensure that our offerings resonate with the values and needs of our community, reinforcing our dedication to serving with integrity and respect.